If drivers wish to pay with credit or debit cards, the toll collector will hold the credit card device out to the driver so they can insert their card. What can customers do to reduce their risk while making payment at a bridge crossing? Customers are being encouraged to reduce their contact with toll staff by paying with credit/debit cards or a MacPass device. Paying with cash and requiring change being handed back to a customer creates additional contact points that are unnecessary as we work to practice social distancing. This temporary measure to stop the exchange of cash may help to protect MBA toll staff as well as the customers they service. Why is the Mackinac Bridge Authority (MBA) temporarily halting cash payments amid the COVID-19 outbreak? Information on this new payment policy is posted on the MBA website, and on the toll plaza marquee. Other payment types on phones, including Google Pay and Apple Pay, also are accepted. Drivers will not need to hand their cards to the toll collector. Until further notice, Mackinac Bridge customers will need to pay with a credit or debit card, or use a MacPass card or windshield sticker.
Traffic is expected to increase this weekend as well, particularly on Memorial Day for southbound traffic. “This change helps keep customers and our staff safe, and we ask that customers be patient and kind to our employees who are just trying to do their jobs during this stressful time”Ĭustomers might also consider crossing the bridge at other times to avoid peak traffic. While credit cards take only a few seconds longer to process, that delay adds up during traffic peaks,” said MBA Executive Secretary Kim Nowack. “To help slow the spread of COVID-19, we stopped taking cash payments in mid-March. to 4 p.m., while the Mackinac Bridge Authority’s (MBA) temporary restriction on cash transaction slowed toll payments, resulting in some traffic backups. (10:16 AM) Last weekend, as weather improved and stay-at-home orders relaxed, the Mackinac Bridge saw an uptick in traffic and delays – and some impatience from customers.Īs on a typical weekend, northbound traffic was particularly heavy on Friday between 2 and 6 p.m., along with heavy southbound traffic Sunday from 10 a.m. JTV STUDIOS – JACKSON, MICHIGAN VIDEO PRODUCTION, WEB DESIGN, MARKETING, ADVERTISING.Please refer to the MACPASS Customer Agreement for details regarding vehicle liability issues.
There are also dedicated MACPASS-only lanes at both bridges to make your trip more efficient, but MACPASS users can use any open lane at any time.įor commercial users, MACPASS offers an easier way for you to track your organization’s toll costs and eliminates the need for employees to carry change. MACPASS offers a discount over using cash as well as added convenience. In your vehicle has one of these windshields, you can contact our MACPASS Customer Service to get advice on the best placement for your transponder. Heated windshields, windshields with chromium oxide for UV protection, or windshields with a built-in antenna, can prevent the MACPASS transponder from being read when it’s placed in the standard location. The transponder works in most vehicles with standard windshields. The signal on the toll arm reads “GO” and you continue on your way. The MACPASS is a small electronic transponder that attaches to your windshield and when it’s scanned, our system identifies your account and deducts the toll from your prepaid account.
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